2) Press CTRL+SHIFT+ESC
3) Go to the Processes tab and right-click on explorer.exe and click end task.
4) Go to the Application tab and click on New task.
5) Click on Browse
6) Change the file type programs to all files.
7) Browse the file, then highlight the file and try to delete the file by pressing SHIFT+DELETE.
8) Go back to Task Manager, click New Task and enter EXPLORER.EXE to restart the GUI shell.
9) Close Task Manager.